SpecHaus privacy policy
Version: 2026-11-08. Effective: [[FILL: publication date]].
SpecHaus is [[FILL: exact legal entity name and entity type]], at [[FILL: registered business address]], Philadelphia, Pennsylvania. We are responsible for the licence and support information we handle. Contact <a href="mailto:support@spechaus.app">support@spechaus.app</a> about this policy or your information.
Your footage stays on your computer
The app reads the files and folders you select and processes video, audio, images, filenames and media metadata on your computer. Transcripts, shot descriptions, thumbnails, reports, search pages and editing files are created locally. We do not receive your footage or outputs, use them to train models, or claim rights in them. The app has no account requirement, advertising trackers, usage analytics, telemetry or automatic crash-report uploads.
The app saves outputs where you choose and model files in its local application-data folder. You control these files and may delete them. Uninstalling the app may leave models, settings and outputs behind; delete those separately if desired. A cloud-synchronised folder, network drive, backup service or sharing action you choose may copy your files elsewhere under that service's settings.
Limited network connections
| Connection | What is sent and why |
|---|---|
| Logger model setup and verification | Requests to Hugging Face and its download infrastructure identify the public model repository, revision and requested files, so the app can download, resume or verify its models. Requests may recur when you check or repair model files; they are not limited to a single connection. Servers receive your IP address and ordinary HTTP information, such as a user-agent identifying the downloader and its software environment. No footage, prompts, transcripts or filenames from your shoot are sent. Hugging Face's privacy policy governs its handling of these requests. |
| Licence activation, deactivation or recovery | The application payload contains exactly two fields: your licence key and a product-scoped hashed machine identifier. We use them to validate the purchase and enforce the two-computer limit. No hardware serial number, computer name, username, email address, file path or media content is sent by the app. The server also necessarily receives an IP address and request time. A hash is a pseudonymous identifier, not a guarantee of anonymity. |
| Optional update check, only if included in your release | When you choose “Check for updates”, the request identifies the installed app version, operating-system family, CPU architecture and release channel. It contains no key, machine identifier or media information. The server receives normal connection metadata, including an IP address. Downloading an update is a separate action. |
Activation is handled by [[FILL: activation operator, service URL and privacy-policy URL]]. We store the purchase entitlement, product-scoped device hashes, activation state and necessary timestamps while the licence remains active. We delete a deactivated device hash when it is no longer needed for a pending reset, fraud dispute or legal obligation. Security logs are kept only for the documented retention period: [[FILL: approved log retention and hosting location]]. We do not use activation data to track editing activity or for advertising. The app continues to process media locally after activation; it does not send a usage heartbeat.
Purchases and support
Checkout is provided by [[FILL: selected merchant of record and buyer privacy-policy URL]]. It collects payment, billing, tax and transaction information, and may collect device, IP-address and fraud-prevention information under its own policy. It processes payment and refunds as the seller of record. SpecHaus receives the order information needed to deliver the licence, keep accounts and help you, such as the order reference, purchaser email, product and payment/refund status. We do not receive your full card details. The app's no-telemetry promise does not describe the checkout website or the merchant's payment-security systems.
When you contact support, we receive your email and anything you choose to send. Do not send footage or logs containing private information unless you want us to inspect them; redact what we do not need. There is no automatic support upload. We use support messages to answer your request and resolve related issues, then delete them under our retention schedule: [[FILL: support retention]]. We retain accounting records for the periods required by applicable law, and records subject to a dispute or legal hold until that need ends.
How we protect and use this information
We use purchase and activation information to perform our contract with you; limited security records to protect the service against abuse; and required accounting records to meet legal obligations. We restrict access to people and service providers who need it for those purposes. We do not sell this information or share it for targeted advertising. We may disclose it when legally required. Providers may process information outside your country; [[FILL: provider countries and applicable international-transfer safeguards]].
Depending on where you live, you may have rights to access, correct, delete or receive a copy of your information, object to or restrict processing, and complain to a data-protection authority. Contact <a href="mailto:support@spechaus.app">support@spechaus.app</a>. We will verify requests proportionately; some records must be retained by law. We cannot access or delete files held only on your own computer. [[FILL: EU/UK representative details if counsel determines required]].
We will publish material policy changes with a new effective date and explain changes in the app where appropriate. This policy does not authorise undisclosed data collection.